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We American Software Technology provides comprehensive online technical support for all your computer support needs at a great price point. Undoubtedly American Software Technology has earned a reputation of providing prompt online technical support. Its mantra is powered by thousands of tech experts across many locations. American Software Technology is an independent provider of on-demand tech support and is not affiliated with any third party brand unless specified.”

Our technicians will assist you  software system in minutes!”

Virus removal is very essential for the health of your computer.” 


We can tune up any kind of computer you have. laptop, desktop or notebook.”

American Software Technology is the top-notch and trusted name in the field of Online Technical Support”.

We offer World class services to our premium customers in a quick time”

Our Team is certified technical team that is able to troubleshoot problems”

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Sometimes your printer does not work normally because of a paper jam. This can also be a problem when the Office error is displayed on your Brother printer. Follow these steps to fix the error:

  • First, check manually for paper jams.
  • When you notice that the paper is caught between the rollers
  • If so, this is the cause of the Brother printer malfunctioning in offline mode.
  • Now turn off the printer and then remove the power cord.
  • Open your Brother printer to remove the rollers.
  • Now carefully remove the pinch rollers.
  • If this option is not available on your printer.
  • Then try to gently pull on the paper
  • Once the paper is between the rollers
  • When you receive a print job and find the problem repeats.

The printer, which is disconnected regularly, occurs due to various conditions, mainly due to wifi, connection, and power issues. A standalone Brother printer is no exception as it has problems too.

Printer problems may be due to overload or driver problems, or there may be connection problems on the network, or a weak connection may be the cause. Problems can occur anywhere on the line and you cannot rule out a hardware failure from the system. The problem is diverse and only a critical assessment can determine the true cause so that corrective action can be taken.

Printers are sensitive devices that can respond easily and send a “printer off” message, even if the power supply is slightly different. This is common for all printers, as a power outage will of course affect the performance of the device. In some cases, all you need is a simple restart of the device to get it back online. However, if the problem occurs offline because the user made changes to the computer, then this is an acceptable problem.