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Sometimes your printer does not work normally because of a paper jam. This can also be a problem when the Office error is displayed on your Brother printer. Follow these steps to fix the error:
- First, check manually for paper jams.
- When you notice that the paper is caught between the rollers
- If so, this is the cause of the Brother printer malfunctioning in offline mode.
- Now turn off the printer and then remove the power cord.
- Open your Brother printer to remove the rollers.
- Now carefully remove the pinch rollers.
- If this option is not available on your printer.
- Then try to gently pull on the paper
- Once the paper is between the rollers
- When you receive a print job and find the problem repeats.
The printer, which is disconnected regularly, occurs due to various conditions, mainly due to wifi, connection, and power issues. A standalone Brother printer is no exception as it has problems too.
Printer problems may be due to overload or driver problems, or there may be connection problems on the network, or a weak connection may be the cause. Problems can occur anywhere on the line and you cannot rule out a hardware failure from the system. The problem is diverse and only a critical assessment can determine the true cause so that corrective action can be taken.
Printers are sensitive devices that can respond easily and send a “printer off” message, even if the power supply is slightly different. This is common for all printers, as a power outage will of course affect the performance of the device. In some cases, all you need is a simple restart of the device to get it back online. However, if the problem occurs offline because the user made changes to the computer, then this is an acceptable problem.